Terms of service

Welcome to LILA POLLY. These Terms of Service outline the conditions for accessing our website, browsing our collections, and purchasing our products. By using our website, you agree to these Terms. Please review them carefully before placing an order.

1. Website Eligibility

By using this website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.

You agree to provide accurate information when creating an order, completing checkout, or contacting our customer service team. Our website must not be used for unlawful or fraudulent purposes.

2. Product Information

LILA POLLY offers women's fashion, including dresses and other apparel.

We make reasonable efforts to present accurate product descriptions, photographs, colors, sizing information, and prices. However, colors may appear differently depending on your screen settings, device, or lighting conditions.

Product availability, designs, descriptions, and other details may change without prior notice. We reserve the right to correct errors or discontinue products when necessary.

3. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

Product prices, discounts, promotional offers, and shipping charges may change from time to time. Applicable charges will be displayed at checkout before you complete your purchase.

You agree to provide valid and complete billing and payment information. We reserve the right to review, decline, or cancel transactions involving suspected fraud, unauthorized payments, pricing errors, or other legitimate concerns.

If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method.

4. Orders & Acceptance

Submitting an order represents a request to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance.

LILA POLLY reserves the right to refuse, limit, or cancel orders due to product unavailability, payment issues, suspected fraudulent activity, incorrect pricing, or other legitimate business reasons.

If we cancel an order after payment, we will arrange any applicable refund in accordance with relevant policies and applicable law.

5. Shipping & Delivery

Shipping options, delivery arrangements, and applicable shipping fees are explained in our Shipping Policy.

Customers are responsible for providing accurate and complete shipping information at checkout. Delivery may be affected by weather, carrier operations, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Any delivery estimates provided are for guidance and are not guaranteed delivery dates unless expressly stated otherwise.

6. Returns & Refunds

Returns, refunds, and cancellation requests are subject to our Return & Refund Policy.

Eligible returns must satisfy the applicable product-condition requirements and be submitted within the stated return period.

Please contact our customer service team before sending a return package to obtain the appropriate instructions.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

7. Intellectual Property

All content on the LILA POLLY website, including logos, brand names, product photographs, graphics, written content, designs, and page layouts, is owned by or licensed to LILA POLLY and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by law.

8. Prohibited Activities

When using our website, you agree not to:

  • Engage in unlawful, deceptive, or fraudulent activities.

  • Submit false or misleading information.

  • Attempt to access restricted systems or information without authorization.

  • Interfere with the website's security, functionality, or availability.

  • Copy or misuse website content without permission.

  • Use automated methods to collect website data in violation of applicable rules or law.

  • Violate the rights of LILA POLLY or other individuals or businesses.

We reserve the right to restrict access when reasonably necessary to protect our website, customers, and services.

9. Third-Party Services & Links

Our website may contain links to external websites or use third-party services, including payment and shipping providers.

These third parties may operate under their own terms and privacy policies. LILA POLLY does not control all third-party websites or services and is not responsible for their independent content, practices, or availability.

We encourage you to review their policies before using their services.

10. Disclaimer

We make reasonable efforts to maintain an accurate, secure, and accessible website. However, we cannot guarantee uninterrupted access or that all website content will always be free of errors or technical issues.

To the extent permitted by law, our website and its content are provided on an “as available” basis.

Nothing in this section excludes any warranty or protection that cannot legally be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, LILA POLLY will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or services.

This limitation does not apply to liabilities that cannot legally be limited or excluded under applicable law.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.

Please review our Privacy Policy to understand how information is handled when you browse our website, place an order, or contact us.

13. Changes to These Terms

We may update these Terms of Service to reflect changes to our business, website, products, services, or applicable legal requirements.

Revised Terms will be published on this page with an updated “Last Updated” date. Changes will take effect as stated in the revised Terms or as otherwise required by law.

Your continued use of our website after changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.

14. Governing Law

These Terms are governed by the laws applicable in the State of Oregon, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes relating to these Terms will be handled in accordance with applicable law.

15. Contact Information

If you have questions about these Terms of Service, please contact us.

LILA POLLY
Email: vip@lilapolly.com
Business Address: 202 Deann Dr APT 12, Independence, OR 97351, USA

Please note that this business address is not a return address. Contact our team before sending any return package to receive the correct instructions.

Thank you for choosing LILA POLLY. We appreciate your support and look forward to being part of your style journey.